Recording and Acting

It is important to record things that are discussed during the QoL discussions, even if they are part of a routine discussion. Recording can allow people to see patterns and help them remember what things require action.

Many people already have ways of recording what is happening in their lives and things that require actions. If you already have a good system, use it. If possible AAC users should have access to resources and/or vocabulary to discuss their QoL. This means they can remind the people who can help them action anything that needs to change or happen.

Below is an example of what a page in AAC might look like for storing records of what was discussed. The message on each of the buttons states what the plan is for acting on the information that has been given.

Here is a link to a paper based resource that can be used to remember discussions.

Acting On QoL

When discussing QoL some actions may be very easy to put in place. However some may require a little more thought. Sometimes just holding the thought and keeping it as a point of discussion can be enough. Saying out loud that you hear what they are saying and are going to act on it is important for people to know they are heard, even if the action cannot happen soon.

A more formal planning session may be required and/or you might need other people or extra resources and vocabulary available for the AAC user. When you do take action you should review if the things have worked. Using the QoL resources should mean that this is done naturally.